REPORT: RETAIL FINANCIAL SERVICES IN JAPAN - A Critical Review


Table of Contents

View Executive Summary . . .



1. Executive Summary

2. Environmental Scan
2.1          History, Economy and Demographics
2.2          Financial Sector: Structure and Trends
2.3          Individuals' Financial Attitudes
2.4          Personal Financial Asset and Liability Trends

3. Retail Financial Services Overview
3.1          Deposits, Assurance, SITs and Pensions
3.2          Cash Cards, Debit Cards, Credit Cards and Consumer Credit
3.3          Housing Loans
3.4          New Entrants and Electronic Delivery Developments

4. Perceptions re Retail Financial Services
               (in precis form)
4.1          Trade Associations
4.2          Foreign Institutions
4.3          Domestic Institutions
4.4          Consultants and Government

5. Interviews: in order of interview date
               (in verbatim summary form)
               Trade Associations
               Foreign Institutions
               Domestic Institutions
               Consultants and Government

6. Supplementary Information
6.1          Selected and Summary-translated Newspaper Articles
6.2          Kinzai Household Finances Opinion Survey
6.3          Case Study: Citicorp
6.4          Chronology, Glossary and Sources



View Executive Summary . . .



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